View source for How does ConversionRuler determine if actions are unique?

When actions are submitted to ConversionRuler, we look at the following information:

* The current [[ConversionRuler User|user]] and [[ConversionRuler Session|session]]
* The URL of the page where the action occurred
* The type of [[ConversionRuler Action|action]] being recorded (e.g. Newsletter, Order, etc.)
* The values being submitted along with the action (e.g. Order Amount, Order ID, Email address, etc.)

If '''any of the above items''' change between two actions, then the action is considered unique and is recorded.

So, for example:

* An order of $1.00 and an order of $1.01 recorded one second apart are recorded as two actions
* Two orders for $10.00 with two different order numbers recorded at the same time are recorded as two actions

If '''all of the above items''' are '''identical''', then the dates and times of the two actions are compared to determine if a new action should be recorded. 

* If the difference is greater than the [[Minimum time between actions|minimum time between actions]], then the action is considered new and is recorded
* If the difference is less than the [[Minimum time between actions|minimum time between actions]], then the action is considered new and is '''not recorded'''

== See also ==

* [[Minimum time between actions]]
* [[Once per session]]
* [[Once per user]]
* [[Conversion Ruler Action]]

[[Category:FAQ]]
[[Category:ConversionRuler]]
[[Category:ConversionRuler Tracking]]