View source for ConversionRuler is tracking landings, but not orders!

=Symptoms=
Some orders are recorded, just not when you test it yourself.

You have installed your order snippet on the order confirmation page, and it has been verified by our staff.
=Solution=
The reason you would see a landing, but no order is that the browser is not accepting
cookies for our site. This is one possible reason for this. The landing page records the landing correctly, sets a
cookie, but then every subsequent page, the cookie is set to something different.

On the order page, it determines that the user did not land via a sourced URL, and ignores
the order as an unsourced clickthrough.

Assuming you're using Internet Explorer of some version. try the following:

* Click on the "Tools" menu and select "Internet Options..."
* A properties window will appear. Click on the "Privacy" tab in the properties window.
* You should see two sections "Settings" and "Web Sites" on this properties page
* Under "Settings", it should state "Medium" settings. If it doesn't, then click the "Default" button to reset your privacy settings to what most users have. This section should have a bold word stating "Medium" after you click the button
* Under the bottom section of the properties page the section called "Web Sites", click the "Edit" button
* You should see a second dialog box which has two sections: "Address of Web Site" and "Managed Web Sites".
* In the "Managed Web Sites" section, check to see if ConversionRuler.com is listed within this section. Remove it by selecting it and clicking the "Remove" button.
* Close this dialog box by clicking "OK"
* Close the "Internet Options" properties dialog box by clicking "OK"

Try your tests of ConversionRuler again.

If:

* You are not using Internet Explorer, please let us know what browser you are using and we can guide you through the possible issues
* The above settings appear as we describe and you can't make any of the changes, let us   know

[[Category:FAQ]]
[[Category:ConversionRuler]]
[[Category:ConversionRuler FAQ]]
[[Category:Needs Review]]